(1) Hello, the national cybersecurity department requires us to eliminate online money laundering and implement clean Internet measures from August 1, 2021. This platform only provides third-party credit guarantee services for online virtual goods within the scope of federal law. Due to the characteristics of the Internet, we cannot verify the source and ownership of the virtual goods of the transaction parties. Users please note: In order to protect the safety of customer funds, if the customer enters incorrect personal information or bank card number when withdrawing cash, it may cause the withdrawal to fail and the funds will be frozen. If you need to unfreeze, you only need to recharge according to the proportion of your frozen funds and deposit the frozen amount to unfreeze your funds, allowing the system to automatically identify the deposit and unfreeze your account funds. After unfreezing, the system will return your unfrozen and frozen funds to your correct bank card number within 3-10 minutes. (To apply for unfreezing after the funds are frozen, you need to deposit the required amount into your platform account)
(2) Because frozen funds are risky, there is a time limit. If the unfreezing is not handled within the specified time limit, the funds will be permanently frozen by the system. Once permanently frozen, the company will not be able to handle the unfreezing, and the permanently frozen funds will be seized by the bank and handed over to the financial department. If the time limit is exceeded and the funds cannot be unfrozen, the platform does not bear any legal responsibility. Therefore, please freeze the funds within the specified time limit. We apologize for the inconvenience caused to you.
(3) If the funds are permanently frozen, the buyer will not be able to refund normally and will become a victim. The platform will automatically send your personal information to the buyer so that the buyer can report to the police and sue. If the funds are permanently frozen, your personal identity information will not be used for other businesses, such as credit investigation, credit cards, car loans, mortgages, education fund subsidies, overseas travel, flights and other financial matters.
Thank you for your support. We wish you a happy life. Thank you.
